Electrical work enquiries across Moreton Bay

What each local guide covers

Each guide starts from one kind of job, shown on its card above: rental fault repairs in Caboolture South, shed power in Beachmere or home charging in Sandstone Point, for example. It explains what shapes that job, the questions to settle before you agree to the work and answers to common questions about it. Every guide links to all eight service guides, with the three closest to that situation listed first.

When you call or send an enquiry, give the street address, the postcode and the part of the property where the work is, such as the kitchen, a detached shed or a shared parking area. Availability is checked for that address. Sending details does not mean the job has been accepted; the contractor who takes it on confirms attendance, scope and price.

• A fault: what stopped, which rooms or buildings lost power and what happened just before. Describe it from a safe spot; there is no need to open covers or keep resetting a switch.
• New work: what you want to run or light, where it should go and whether you have already bought any equipment.
• Access and approval: who opens the property, gate or board area, and who approves the cost if that is a different person, such as an owner, property manager or body corporate.
• Danger first: for fire, smoke, sparking or an electric shock, keep clear and call Triple Zero (000) before anything else.